Introduction To AIG

The Arpin Experience

Door to Door Move

Shipping Allowances

Prohibited Items

Items of Concern

Moving Schedule

Origin Services

Destination Services

AIG Evaluation

	INSURANCE
	AIG is highly effective in claims reduction and management. Although we have safeguards in place to anticipate and prevent problems, there remains a possibility that circumstances outside our control, including Acts of God and civil unrest, may affect a shipment. For this reason, transit insurance exists. Transit insurance may be provided by your employer or by a Third Party Relocation Management Company. AIG also offers comprehensive transit insurance at competitive rates. If purchased from AIG or arranged by your employer, your household goods should be protected by full replacement cost protection coverage. Full replacement coverage means your goods will be repaired or replaced with a similar item of equal value or its cash equivalent if loss or damage occurs while your household goods are in transit. Full replacement coverage is based on the value declared on your valued inventory. You will be asked to prepare a valued inventory of all your belongings in advance of your moving day. When valuing your household goods and personal effects, it is important to correctly value your belongings based on replacement value at destination. Any item worth more than $100 should be listed separately. Manufacturer / brand of furniture, electronics and high valued clothing should be noted as well as pattern name of dinnerware, artist's name for artwork or time period of antiques. If the value of your goods is understated, you will only receive the declared amount. If the value is overstated, you will receive the replacement cost. Precise inventories result in expedient and satisfactory settlement of insurance claims VALUABLES Items of high value must be specifically noted. Depending on their value, they may require a formal appraisal. Valuables such as bonds, stocks, deeds, cash, stamp collections or jewelry cannot be insured if shipped. You should arrange to hand carry any of these items if you want to take them with you. REPORTING A CLAIM If you feel something is missing or damaged, contact your AIG Relocation Coordinator. Your insurer will send a claim form to you for your completion. If necessary, your Coordinator may ask one of our claims representatives to contact you directly.